Turn WhatsApp Conversations Into Connected Workflows
Customers and vendors already communicate on WhatsApp. We turn those informal chats into reliable, structured operational workflows using the official Meta WhatsApp Business Cloud API. Automate dispatch notifications, qualify inbound prospects, collect payments, and sync conversation histories directly into your core business records.
Why businesses seek whatsapp automation
Staff juggle personal WhatsApp numbers, messages get missed, customer inquiries slip through the cracks, and no centralized record exists when employees leave.
Signs your team is ready for this upgrade
- Inquiries on WhatsApp are disorganized and lost across personal phones
- Customer support spends all day answering the same delivery or pricing questions
- Customers demand instant order updates and payment confirmations on WhatsApp
- Need an official green-tick verified presence with team-wide shared inbox
Deliverables & Execution
Capabilities built for operational durability
Every deliverable is engineered with production-ready standards, thorough documentation, and clean integration.
Official WhatsApp Cloud API Verification
Automated Order & Shipping Tracking Dispatch
Dynamic Customer Qualification & Routing Bots
Instant Invoice & Payment Link Delivery
Two-Way Synchronisation with ERP & CRM Databases
Multi-Agent Shared Team Inbox with Tagging
Representative Commercial Scenarios
Order Status & Tracking Updates
Trigger an immediate WhatsApp message with tracking links and PDF bills the moment an order is dispatched in your ERP or ecommerce store.
Instant Lead Capture & Qualification
When prospects click ads or website buttons, greet them immediately, collect their requirements, and notify your sales team in seconds.
Appointment Reminders & Confirmation
Send automated booking confirmations with interactive "Confirm" or "Reschedule" buttons, cutting no-shows by up to 60%.
Delivery Roadmap
How we progress from discovery to launch
Structured sprints with transparent dependencies and no surprise roadblocks.
Meta Account & Number Setup
Register and verify your Meta Business Manager, link a dedicated phone number, and establish official WhatsApp Business API credentials.
Workflow & Message Template Mapping
Draft compliant Meta-approved templates for transactional alerts, customer support responses, and opt-in qualification sequences.
Webhook & Backend API Integration
Engineer webhook listeners connecting WhatsApp events to your website, CRM, or custom ERP database.
Multi-Agent Inbox Configuration
Set up shared team access so multiple department members can monitor, respond, and take over chats from a single dashboard.
Live Testing & Consent Verification
Test opt-in flows, rate limits, and fallback scenarios before scaling live transactional messaging.
Implementation Prerequisites & Dependencies
- •Meta Business Manager admin access for business verification
- •A clean, dedicated phone number not currently tied to regular WhatsApp
- •Target database or webhook endpoint for lead synchronization
Connected Growth
Capabilities that amplify whatsapp automation
Part of the Vished ecosystem. Connect these services to eliminate disconnected tools and accelerate growth.
AI & Automation
AI Integration
Connect modern language models and intelligent automation to your existing business software, turning internal documents and workflows into actionable systems.
Explore ServiceBusiness Systems
Business Automation
Connect disconnected business software, automate repetitive administrative tasks, and eliminate error-prone manual data entry between your everyday tools.
Explore ServiceDigital Presence
Website Development
High-performance commercial websites engineered with editorial art direction, modern web standards, and conversion mechanics that turn visitors into enquiries.
Explore ServiceGrowth & Marketing
Digital Marketing
Multi-channel marketing strategy that unites creative content, paid acquisition, technical SEO, and conversion analytics to drive revenue rather than vanity metrics.
Explore ServiceBuyer Questions
Frequently asked questions
Direct answers to real technical and business considerations.
Q.Is this the official WhatsApp API or an unofficial scraper tool?
We exclusively implement the official Meta WhatsApp Business Cloud API. This eliminates the risk of your number getting banned and provides high-speed enterprise message delivery.
Q.Are there messaging fees from Meta?
Meta charges conversation-based fees (differentiated into Utility, Authentication, and Marketing categories). Utility notifications (like order updates) are priced very economically, and customer service chats within a 24-hour window are subject to generous free tiers.
Q.Can multiple team members chat from the same number?
Yes. With our multi-agent shared inbox integration, your entire sales or support team can respond from the single official company number simultaneously.
Ready to Begin
Let’s discuss your whatsapp automation requirements
Schedule a scoping conversation with our technical team in Coimbatore. We review your current bottlenecks and deliver a clear implementation roadmap.